PRIVACY POLICY

Why We Collect Data From You

DiasZone collects data from you for the following purposes:

1. where it is necessary for the performance of our agreement with you to provide and deliver associated content and Services, including Mobile Legends diamond recharges and related digital goods;
2. where it is necessary for compliance with legal obligations that we may be subjected to under Algerian law and international regulations; and/or
3. where you have given consent to the same.

We Are Responsible For Children's Privacy

Protecting the privacy of young children is especially important. DiasZone does not market to, or knowingly collect personal information from, children under the age of 18 (the legal age in Algeria) on any sites of the company. If we become aware that we have collected personal information from a child under age 18 without verification of parental consent, we take steps to remove that information.

In the event that personal data of a child under age 18 in your care is disclosed to DiasZone, you hereby consent to the processing of the child's personal data and accept and agree to be bound by this Policy on behalf of such child.

When Can We Collect Your Personal Information?

We may collect personal information directly from you when you:

1. register and/or use our Services or Platform;
2. link your social media or other external accounts to register an account with us;
3. communicate with us (including but not limited to attending to you through our online customer service chats, letters, fax, calls (which may be recorded), face-to-face meetings, social media platforms, emails etc.);
4. register or subscribe for a specific Product and/or Service or our publications (for example, newsletters);
5. participate in any of our surveys;
6. enter into or participate in any competitions, contests or loyalty programs run/organized by DiasZone;
7. register interest and/or request for information of (through our online portals or other available channels) or subscribe to our Products and/or Services;
8. respond to any marketing materials we send out;
9. visit or browse our websites;
10. lodge a complaint with us;
11. provide feedback to us in any way; and/or
12. submit your personal data to us for any reason.

Other than personal information obtained from you directly (as detailed above), we may also obtain your personal information from third parties we deal with or are connected with you (credit reference agencies or financial institutions), and from such other sources where you have given your consent for the disclosure of information relating to you, and/or where otherwise lawfully permitted.

How Can We Collect Your Personal Information?

DiasZone collects information online by asking you for it, for example, when you order a service, apply for a job, or respond to a survey, offer or other promotion. A customer's name, address (postal and email) and telephone number are the most important pieces of information, but we might request other information, based on, for example, the service(s) being ordered or promoted.

Cookies: DiasZone may also use "cookies" and similar technology to obtain information about your visits to our sites or your responses to e-mail from us - both individually and in aggregated data that does not identify you. Such information helps us to improve our sites and to refine our marketing programs and strategies. A cookie is a small text file that is placed on your computer or mobile device when you visit a website. Cookies are widely used to make websites work more efficiently and to provide information to website owners.

You can control cookies through your browser settings and other tools. However, if you choose to block certain cookies, you may not be able to register, login, or access certain parts of our sites, or you may not be able to take advantage of some of our features.

What Personal Data Will We Collect?

The types of personal data we may collect include, but are not limited to:

• Identity Data: Name, username, date of birth, gender, and identification documents;
• Contact Data: Email address, telephone number, postal address, and billing address;
• Financial Data: Payment card details, bank account information, and transaction history;
• Transaction Data: Details about payments and purchases you have made through our Platform, including Mobile Legends diamond purchases;
• Technical Data: Internet protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
• Profile Data: Your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses;
• Usage Data: Information about how you use our website and services;
• Marketing and Communications Data: Your preferences in receiving marketing from us and our third parties and your communication preferences.

How Can We Use Your Information

We use the information we collect from you for various purposes, including:

• To provide, maintain, and improve our services, including processing your Mobile Legends diamond recharge orders;
• To process your transactions and send you related information, including confirmations and invoices;
• To send you technical notices, updates, security alerts, and support and administrative messages;
• To respond to your comments, questions, and requests and provide customer service;
• To communicate with you about products, services, offers, promotions, and events offered by DiasZone and others, and provide news and information we think will be of interest to you;
• To monitor and analyze trends, usage, and activities in connection with our services;
• To detect, investigate, and prevent fraudulent transactions and other illegal activities and protect the rights and property of DiasZone and others;
• To personalize and improve your experience on our Platform;
• To comply with legal obligations and enforce our terms and conditions.

What Legal Bases Do We Rely On To Process Your Information

We process your personal information under the following legal bases:

• Performance of a contract: When we process your personal information to fulfill our contractual obligations to you, such as processing your orders and payments;
• Legitimate interests: When we process your personal information to pursue our legitimate business interests, such as improving our services, preventing fraud, and ensuring security;
• Consent: When you have given us your consent to process your personal information for specific purposes, such as marketing communications;
• Legal obligation: When we need to process your personal information to comply with applicable laws and regulations, including Algerian data protection laws.

How Long We Store Your Data

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data, and whether we can achieve those purposes through other means, and the applicable legal requirements.

In some circumstances, we may anonymize your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.

What We Request From You & Your Rights

We request that you provide accurate, complete, and up-to-date personal information. You have the following rights regarding your personal information:

• Right to Access: You have the right to request access to your personal data that we hold about you;
• Right to Rectification: You have the right to request correction of inaccurate or incomplete personal data;
• Right to Erasure: You have the right to request deletion of your personal data under certain circumstances;
• Right to Restrict Processing: You have the right to request restriction of processing of your personal data;
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used format;
• Right to Object: You have the right to object to processing of your personal data for certain purposes;
• Right to Withdraw Consent: Where we rely on your consent, you have the right to withdraw it at any time.

To exercise any of these rights, please contact us using the contact information provided in the "Contact Us" section below.

We Promise Privacy & Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest;
• Regular security assessments and updates;
• Access controls and authentication procedures;
• Secure payment processing through trusted third-party providers (Flexy, Baridimob, Binance Pay);
• Employee training on data protection and privacy.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Disclosure of Your Information (If Needed)

We may share your personal information with third parties in the following circumstances:

• Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service;
• Business Partners: We may share your information with our business partners to offer you certain products, services or promotions;
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency);
• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a portion of our business to another company;
• With Your Consent: We may disclose your personal information for any other purpose with your consent.

We may also disclose any of your Personal Information to law enforcement or other appropriate third parties in connection with criminal investigations, investigation of fraud, infringement of intellectual property rights, or other suspected illegal activities, or as otherwise may be required by applicable law, or, as we deem necessary in our sole discretion, in order to protect the legitimate legal interests of DiasZone.

International Transfer of Data

DiasZone operates internationally. You therefore accept and understand that we may store your data in different countries depending on applicable data localisation regulations, or share your Personal Data with recipients (such as Payment Channels, or DiasZone affiliates/subsidiaries) who are located in countries other than Algeria, in order to provide the services to you, process and complete the transactions you wish to make on our Platform, or for any other purposes set out in this Policy.

In such circumstances, we take steps to ensure that overseas recipients shall provide a standard of protection to the Personal Data transferred that is comparable to the protection under applicable data protection laws, including Algerian data protection regulations and international standards.

Withdrawing Consent or Requesting Access to Correct Information

Withdraw Consent

To withdraw consent, you may email us at support@diaszone.com. You may also withdraw your consent by deleting your account by choosing the menu items My Account -> Edit -> Delete Account. We will process such requests accordingly. You agree that by your withdrawal of consent, you may not be able to continue using our Services in full or have full access to our Platform and we may terminate the contract you have with us. We will liaise with you if we are unable to verify your identity or understand your instructions.

Requesting Access and/or Correcting Personal Data

If you have an account with us, you may access your personal data currently in our possession by visiting the My Account section of our Platform. Alternatively, you may submit a written request for access or correction of your personal data to our Data Protection Officer at support@diaszone.com.

Please note that we require sufficient information from you in order to process any request for access or correction. This is necessary to verify your identity and ensure the security of your personal data.

Requests for the correction of personal data will be processed within the timeframes prescribed by applicable data protection laws, provided that we are furnished with adequate information to support the requested changes and to verify the accuracy of the corrections.

Notices to the Changes in Privacy Policies

DiasZone reserves the right to change this Privacy Policy at any time by notifying registered users via e-mail of the existence of a new Privacy Policy and/or posting the new Privacy Policy on DiasZone. All changes to the Privacy Policy will be effective when posted, and your continued use of DiasZone, product or service after the posting will constitute your acceptance of, and agreement to be bound by, those changes.

Contacting DiasZone

Please feel free to contact us if you have any questions about this Privacy Policy, or if you are seeking to exercise any of your statutory rights. We will respond within a reasonable timeframe. You may contact us at: